The website www.bookingsansar.com (the “Site”) is published and maintained by M/s Adventure Knights Trip Private Limited (“Company”), a company incorporated and existing in accordance with the laws of Nepal.
Third parties (such as Restaurants, Hotels, Halls, Tattoo Studios, Spa & Massage Centres, Airlines & Other Travel Agencies) services that you purchase through our Sites and social networks that you use in connection with our site may also collect, use, and share information about you. This Policy does not cover such third parties, or their services and we do not take any responsibility for how such third parties may use any information they collect. For information about third-party privacy practices, please consult with them directly.
I. INFORMATION WE COLLECT
Personal Information: By visiting or using our Sites, we may collect the following categories of personal information (“personal information”) you provide to us: name; email address; postal address; phone number (including your mobile phone number); billing information; survey responses; demographics; primary city;Current and past restaurant reservation details; booking path; favourite restaurants; searches; sites or restaurant pages visited; special restaurant requests; dining activity (e.g., frequency, restaurants, restaurant type, meal type, cancellations ); dining preferences; Current & past Hotel Reservation / Booking, Sites & Hotel Pages Visited, Special Room Request, Airport Pick up & Drop request, Breakfast & Meal Request, Special Request on room reservation, Special message to the Hotel; Current & Past reservations for Hall (Conference Hall, Meeting Hall, Banquet Hall, Yoga & Other Seminar Hall), Sites & Hall pages visited, Special Hall request, Special Event Management Request; Current & past Reservation for Spa related Services, Current & Past reservation for Tattoo Related Services, Site, and Spa, Tattoo Studio pages Visited;Flight Reservation request, Flight Cancellation, Seat Inquiry; Marketing responses; photos of you (such as if you add a photo of yourself to your profile) ; account settings; passwords; contact information of people you add to, or notify of, your restaurant/hall/ tattoo studio/hotel & spa reservations through our Sites; customer support and other requests you make through our Sites and through restaurants, hotels, halls, spas & tattoo studios; reviews of restaurants, hotels, spas, Tattoo studios and other information you provide on our Sites; and other information you may provide about yourself or others to our Sites or to which you provide us with access via third-party platforms.
Device Information: When you visit our Sites or open communications (such as emails), some information is automatically collected from devices (e.g., mobile, computer, laptop, tablet) used to visit or use our Sites including, but not limited to, operating system, access times, browser information (e.g., type, language, and history), settings, and other data about your device that we use to provide the services or as otherwise described in this Policy (“device information”). We also collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons and other technologies.
Location Information: If you use our Site, we may receive your generic location (such as city or neighbourhood) or, with your consent, precise geographic location data from your mobile device when the app is running and when it is not running. We may, for example, receive this information when you select restaurant search locations, enter your local city in your account profile, when you are in proximity to certain beacons, choose to publish your location in reviews you leave for Restaurants/Hotels/Halls/Spas/Tattoo Studios on the Sites, or in your comments or communications with us. We may use and store this information to provide and improve features of our Sites, for example, to tailor our Sites on a needs-based manner to better facilitate your requests and to provide you more relevant content.
Personal information, device information, and location information are collectively referred to as” your information.”
Our Sites are for persons 16 or older. As such, Bookingsansar.com does not knowingly collect personal information from children under the age of 16. If you learn that your child has provided us with their information without your consent and he or she is under the age of 16, please let us know at [email protected]
II. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes (” Purposes”), to: provide you with the services, products, and functionality offered on our Sites and fulfil your requests, including, but not limited to, making bookings/reservations, reviewing restaurants / hotels / halls / spa centres / tattoo studios, paying for services, and notifying people you add to, or otherwise request to notify of, your reservations through our Sites; communicate with you about your account or use of our Sites, services, products and/or functionality; respond to, or follow up on, your comments and questions, and otherwise provide customer service; communicate with you about special offers and other marketing communications; operate and improve our Sites, products, services, and functionality; process and deliver contest entries and rewards; tailor your experience on our Sites, including search results and displaying relevant advertising; provide information, services and products to our customers, including third parties and their groups and affiliates; link or combine with other information we get from third parties to help understand your needs and provide you with better service; perform statistical analysis; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; comply with our policies, procedures and legal obligations; and as otherwise consented to by you and as required or permitted by applicable law.
If you do not provide us with certain of your information, we may not be able to fulfill the requested Purpose of the collection, such as to respond to your queries or provide our Sites to you.
Combined Information: We may combine your personal information with device information and location information (with your consent, where required) to serve you specifically, such as to deliver a product to you according to your preferences or restrictions, or for advertising or advertising targeting purposes. When we combine personal information, device information and location information in this way, we treat it as and apply all of the safeguards in this Policy applicable to, your information.
Electronic Communications: Consistent with the above Purposes, we may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our products and services, including reservation and confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages; and/or, subject to your choices section, below, and/or applicable law, communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by Bookingsansar.com, our parent companies, our subsidiaries, our affiliates, restaurants, and other business partners. With your consent, where required, we may contact you at the mobile phone number that you provide to us by way of direct dial calls, auto-dialled, and pre-recorded message calls, and text messages in connection with the above Purposes.
Aggregated Information: We may aggregate personal information collected from you and other users as well as device information and location information (with your consent, where required) to produce general statistics that cannot be linked to you or any other specific user and with which we attempt to provide you with a better experience, to improve our services, and to analyse and understand how our Sites and products are used.
Retention: We will retain your information for the period necessary to fulfill the Purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.
III. HOW WE SHARE YOUR INFORMATION
a. Information Shared with Third Parties and Their Affiliates
When you make a request through our Sites, such as a restaurant reservation, Hotel reservation, Hall reservation, Spa & Tattoo Studio services, we automatically provide certain categories of your information to these third parties to facilitate such request.
Hotel: For a request to Hotel room booking, this information may include your name, time and date of check in & check out, the category of room, no of rooms, your phone number, any special request, information or comments that you choose to submit (if any) and your email address. Your information is provided to the hotel, just as it would if you contacted the Hotel directly.
Restaurant: For requests to restaurant reservation, this information may include your name, profile, time and date of visit, party size, your phone number, your dining preferences, guest information, any special requests, information or comments that you choose to submit (if any) and your email address. Your information is provided to the restaurant, just as it would if you contacted the restaurant directly. If you provide a mobile phone number in connection with your request, restaurants may send you text messages regarding your request.
Hall, Tattoo Studio & Spa Centre: For reservation requests to the services of hall, tattoo studio & spa, this information may include your name, profile, time and date of appointment, your phone number, your request services, guest information, any special requests, information or comments that you choose to submit (if any) and your email address. Your information is provided to the hall, tattoo studio & spa just as it would if you contacted the hall, tattoo studio & spa directly.
We may share with halls, spa, tattoo studio, restaurant & hotels summary reports of feedback from your side. If you provide comments about third parties through our Sites, these comments may be shared with or may be accessible by those third parties and may respond to you. We will not tie your comments with other information that can identify you, but a restaurant may be able to tell who you are from your comments, particularly if you give your name in the comments or provide contact information, such as an email address.
b. Information You Share Socially
Our Sites may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our Sites may also allow you to connect with us on, share on, and use third-party platforms, including those on which Bookingsansar.com has a presence. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Bookingsansar.com also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices.
c. Other Sharing
We do not share your information with third parties other than as described above and as follows:
• We may share your information with our affiliates, subsidiaries, and business partners in South East Asia and worldwide, to the extent necessary for managing our business related to our Sites and the Purposes. By visiting or using our Sites or otherwise providing us with your information, you consent to this transfer of your information throughout the global Bookingsansar.com network of entities.• We may share information with third parties for their own marketing purposes, which are subject to the separate privacy policies of such third parties. We will do this on the basis of your consent, where required by law, and if not required by law on the basis of our legitimate interests in sharing data with our partners so that we can help you see offers and services which are most relevant to you.
• We may share information with third-parties, consultants, and other service providers who perform functions on our behalf (e.g., hosting or operating our Sites, data collection, reporting, ad response measurement, site analytics, data analysis, delivering marketing messages and advertisements, processing credit card payments, and providing fraud detection services). We do not authorize these third parties to use your information for purposes other than for which it has been provided, and do not authorize these third parties to disclose that information to unauthorized parties. We require these third parties to maintain appropriate security to protect your information from unauthorized access or processing.
• We may disclose your information to regulatory authorities, courts, government agencies and other third parties where we believe that doing so would be in accordance with or permitted or required by any applicable law, regulation or legal process, to defend the interests, rights, and/or property of M/s Adventure Knights Trip Pvt. Ltd. or others, or to respond to emergencies.
• We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
• We may share aggregate statistical data for the improvement of services offered by our Sites. We may also share aggregated or de-identified information with third parties at our discretion.
• We may otherwise share your information as directed by you or subject to your consent.
IV. SECURITY OF YOUR INFORMATION
Bookingsansar.com takes commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Bookingsansar.com does not itself store your credit or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We use third-party payment processors that are the controllers of your credit card information. Our contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential.Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or your other information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Bookingsansar.com or our third-party service providers. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your information secure. You should not share your username, password, or other security information for your Bookingsansar.com account with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed in the Contact Us section, below.
V. COOKIES AND OTHER TRACKING TECHNOLOGIES
We collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons, and other technologies.
VI. YOUR CHOICES
Email: If you do not want to receive marketing and promotional emails from Bookingsansar.com, you may click on the “unsubscribe” link in the email to unsubscribe and opt-out of marketing email communications. If you have an account, you may also opt-out of marketing emails in your account settings. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, you can choose not to opt-in. Please note that even if you opt-out of receiving marketing communications from one or all of our Sites, we may need to send you service-related communications, such as confirmations of any future reservations you make.
Mobile Push Notifications: You can use the settings on your mobile device to enable or turn off mobile push notifications from Bookingsansar.com
Application location choices: As detailed in the Information We Collect section, above, we may collect information about your location if you enable location services through the settings in your mobile device, or, as required, with your consent. You can change the privacy settings of your device at any time to turn off the sharing of this location information with our Sites. If you choose to turn off location services, this could affect certain features or services of our Sites. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.
VII. ACCESS AND CORRECTION OF YOUR INFORMATION
If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and make changes or corrections to your information. You may also contact us as detailed in the Contact Us section, below.
VIII. INTERNATIONAL TRANSFERS
Information about you may be transferred to or accessed by, entities located around the world as described in this Policy. Some of these entities may be located in countries that do not provide an equivalent level of protection as your home country. Where required, Bookingsansar.com has implemented appropriate cross-border transfer solutions to provide adequate protection for transfers of certain information. By using our Sites, and providing us with information about you, you consent to the international transfer of information about you to the above parties.
IX. LINKS TO OTHER WEBSITES
Our Sites may contain links to other websites or services that are not owned or controlled by Bookingsansar.com, including links to websites of restaurants, hotels, halls, tattoo studios, and spas, & our advertisers, sponsors, and partners. This Policy only applies to information collected by our Sites. We have no control over these third-party websites, and your use of third-party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third-party websites linked to our Sites. Your use of third parties’ websites linked to our Sites is at your own risk, so we encourage you to read the privacy policies of any linked third-party websites when you leave one of our Sites.
X. CHANGES TO THIS POLICY
Except to the extent limited by applicable law, we reserve the right to update this Policy to reflect changes to our information practices by prominently posting notice of the update on our Sites, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this Policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the “Last Updated” date above. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites.If we make any changes to this Policy that materially impacts previously collected information about you, we will obtain your prior express consent.
If you have any questions about this Policy or information we have collected about you, please contact us by email at
by postal mail at:
M/s Adventure Knights Trip Pvt. Ltd.
Bhagwati Marg, Thamel, KTM,